Reservations FAQs

How do I stop small parties being seated at large tables?

Table rules help optimise seating arrangements by specifying the maximum and minimum number of guests certain table sizes can accommodate. This ensures that reservations …

How can i change my Reservations opening and closing hours?

Although opening and closing hours are usually set up initially, things change. If you need to update your reservation opening hours or vary them by days of the week …

How to I stop online bookings completely for a one off date range?

Do you want to stop online bookings for just a one-off date-range? Rather than permanently changing your opening or closing hours, table can be temporarily closed…

How do I set the average duration time per reservation?

Setting the duration that you give each party size is essential to getting the best use of your tables when you have high demand and increases the pace of service to…

How do I setup compulsory Card Details for Reservations?

Tapa Reservations uses card tokenization to securely hold a customer’s credit/debit card number via our PCI-compliant Stripe gateway. By requiring Card Details for…

How can I charge a stored Card for a late cancellation or no show?

You can configure the automatic cancellation charges in a Service. If a customer cancels their reservation the monetary amount can be automatically debited from …

How do I setup compulsory Deposits for Reservations?

The deposit is a monetary amount that customers are required to pay in advance to secure and confirm their reservation. This upfront payment helps ensure …

How do I set a maximum number of covers/bookings per Time slot?

Yield management allows you to limit the number of bookings or covers that can book for each time-slot. It works by helping to manage the strain on your wait staff / bar staff / chefs at particular times…

How do I setup tables so that they can be Joined for large bookings?

Table Joins allow multiple tables to be connected to accommodate larger group of guests. When a reservation request is received for a larger group, the reservation system checks the availability of appropriately sized tables …

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