Give a Voucher

In the Give a Voucher Module you can view, resend and refund a Gift Vouchers bought on the Giveavoucher site.

Viewing Gift Vouchers

  1. On the Give a Voucher Order screen,in the Criteria column select the date from and the date to you need to search.

  2. Once the dates have been select, select the Refresh Data Button.

  1. A list purchased Gift Vouchers will show.

  2. On the action column, to view the voucher select the magnifying glass.

Resending Gift Cards

  1. View the Gift Voucher that needs to be resent.

  2. In the Give a Voucher Order Review, you can see the Customer Name, Total, Order Number and the Time the Gift Voucher was ordered.

  3. On the Action Column, select the Resend button.

  4. On the pop-up, the previously used recipients email is already auto populated. This can be changed simply, enter the new one in the space provided.

  5. When finished select Send

Refunding a Gift Voucher

1.On the Give a Voucher Order screen,in the Criteria column select the date from and the date to you need to search.

2.Once the dates have been select, select the Refresh Data Button.

3.A list purchased Gift Vouchers will show.

4.On the action column, to Refund the voucher select the anti-clockwise arrow.

5.On the Refund Pop up, Enter the Reason for the refund, and tick the Select option box.

6.When finished select the Refund button.

Was this article helpful? Votes: 0