Orders Settings

Order Settings is where your site has been enabled to take orders for collect, delivery and table. For each option you can now set price models, time profile, buffer minute, enable payment options and set a maximum and minimum order value.

In order settings you can also set up timeslots that are used on tapaordering/ iwantfed. Times lots will set a maximum number of orders you store can receive within a time frame. You must set a tender and choose if pre-mode is activated.

Stripe Sign Up

1. At the top of the screen there is a notice for Tapa Ordering & Iwantfed new customers.

2. Select the button New Customer Sign up, this will take you to stripes sign up page.

   

3. Follow the Steps to sign up for Stripe.

   

Configuring Delivery Settings

1. If your store offers delivery ensure the enabled box has been selected.

2. Next Choose a Price Model from the drop-down menu. If products have been set up in menus with specific prices these will remain the same regardless of the Price Model chosen here.

3. From the drop-down menu chose a Time Profile, we recommend a time profile is chosen that reflects your store opening times for delivery.

4. If required enter a buffer minutes, (does this need an explanation.) For delivery we recommend around 30/45 minutes of a buffer time in busy periods.

5. If the store accepts cash and card for the delivery select both boxes, if not then ensure the correct method of payment is selected.

6. If required set the minimum and maximum order values, if you do require this then simply leave this as zero.

Configuring Collection Settings

1. If your store offers Collection ensure the enabled box has been selected.

2. Next Choose a Price Model from the drop-down menu. If products have been set up in menus with specific prices these will remain the same regardless of the Price Model chosen here.

3. From the drop-down menu chose a Time Profile, we recommend a time profile is chosen that reflects your store opening times for Collection.

4. If required enter a buffer minutes, (does this need an explanation.) For Collection we recommend around 30 minutes of a buffer time in busy periods.

5. If the store accepts cash and card for the collection select both boxes, if not then ensure the correct method of payment is selected.

6. If required set the minimum and maximum order values, if you do require this then simply leave this as zero.

Configuring Table Settings

1. If your store offers Table service ensure the enabled box has been selected.

2. Next Choose a Price Model from the drop-down menu. If products have been set up in menus with specific prices these will remain the same regardless of the Price Model chosen here.

3. From the drop-down menu chose a Time Profile, we recommend a time profile is chosen that reflects your store opening times for Table orders

4. If required enter a buffer minutes, (does this need an explanation.) For Collection we recommend around 30 minutes of a buffer time in busy periods.

5. If the store accepts cash and card for the collection select both boxes, if not then ensure the correct method of payment is selected.

6. If required set the minimum and maximum order values, if you do require this then simply leave this as zero.

Online Ordering Settings

1. If you have tapa ordering, the store available must remain ticked. If your store is closed you use time profiles and time slots to do this.

2. If your store has Table orders enabled, you can select Covers required.

3. If you wish for the customers to enter their email when they use the online ordering system, simply select Email Required.

4. To allows customer to pre order when your store is closed, from the drop-down menu chose Never, Offered or Always.

5. Set you Online tender from the drop-down menu.

Creating Time Slots for Tapa Ordering

Time Slots will create an allotted number of orders to be made during a time period. This will be the opening and closing time for Collection and Delivery.

Time slots need to be set up for both delivery and collection. For each day in the Week different timeslots can be added. This will limit the volume of orders your store will receive in a night. If you would not like timeslots restraining customer orders, we still recommend you set them up and set the Max order to 0, this is a limitless number of orders.

Setting up Time Slots.

1. On the Navigation Menu, find Ordering and select Settings.

2. When in setting scroll to Time Slots.

3. Choose your Start and End Time, the time your store starts delivering orders and the time the store stops delivering orders. Click on the box, scroll and press the time you wish to select

4. Enter the interval minutes you would like between each timeslot. For example, if you would like 6 orders every half an hour then your interval minutes will be 30. You can manually enter the number or use the plus and minus signs on the box.

5. Enter the Max orders you would like

6. From the drop-down menu chose select the date, you can choose induvial days or the whole week.

7. Press Generate Slots for your time slots to be created.

8. Shown on the right are the time slots created.

9. You can view the time slots, change the max orders and delete.

10. For slower periods you can add more time slots, on the max order column in the text box enter the new number of time slots.

11. Repeat this process for Collection. Filling out the information using the relevant data. For example, you may allow for more collection orders, if this is the case change the max orders and the interval minutes.

Example- Time slots for Stores open past Midnight.

If you store open hours are past midnight, for example 4pm – 3am. Then you need to set your time slots for 24 hours every time. The time slots within the opening and closing times set on the time profile for collection and delivery will be shown.

You do not need to delete the extra timeslots. These will not be acknowledged if they are not within the time profile selected.

Below is an example of how the Time slot Generator will look.