How can I change my Reservations opening and closing hours?

In this article

• What are Service Time Profiles
• Editing the Time Profile
• Adding Exceptions
• Examples
• FAQs

Service Time Profiles

Time Profiles are used to establish the start and end times of a restaurant Service. Time profiles refer to predefined schedules or time ranges that dictate when certain services are available. If you need to update your reservation opening hours you must first find out which Time Profile a Service uses.

Note: You can have either a single service or multiple services, such as Lunch and Dinner. Therefore, it is crucial to verify the assigned Time Profiles for each Service and make necessary edits to all the time profiles accordingly.

Editing the Time Profile

Restaurants can set up Time Profiles to outline specific periods for various services, such as lunch and dinner. Each time profile specifies the start and end times for a particular service.

1. After signing in to the Back Office select >Settings > Tables and then select Services and a list of the current services are displayed.

2. To view the settings of a service click the ‘Edit’ icon beside the required service.

3. Make a note of the Time Profile assigned to the Service and then use the ‘Back’ button to exit the edit screen.

4. Select >Settings > Time Profiles

5. Click the ‘Edit’ icon beside the Time Profile to be changed.

6. You can then adjust the Open and Close times for each day or set days as Closed.

Adding Exceptions

Exceptions can also be set so that if the changes are are only temporary or for only certain dates these can be scheduled ahead of time

Note: Table Close Outs can also be used to temporarily close a Service

7. Select the Date From and Time From that you want to close bookings from and then select Date To and Time To to choose when the bookings will reopen

8. Select the ‘Generate Slots’ button.

9. After changing the times or adding exceptions select the ‘Save’ button.

10. Select ‘Update Tills’ from the main screen and ‘Send Changes’ to apply the time profile changes to the point-of-sale and reservations widget.

Note: The widget browser must be refreshed to view the changes. Please allow up to two minutes for any changes to apply.

Note: For additional help on changing Time Profiles see the following help document

Examples

Lunch	Monday to Saturday 12pm until 4pm / Sunday 12.30pm until 3.30pm / Closed Monday.
Dinner	Monday to Thursday 5pm until 9pm / Friday & Saturday 5pm until 10pm / Sunday 5pm until 9pm.

FAQs

Table Reservations Frequently Asked Questions