How To Setup iWantFed

Requirements

License

Contact your account manager or the sales team to activate the license for online ordering.

Tapa Payments

Signup for Tapa Payments must be completed - see Tapa Payments from the navigation on Tapa Office and the help article for more information.

Time Profiles

You will need a time profile created for each of the following:

• Your physical store opening hours
• Your delivery hours
• Your collection hours

You may use the same time profile for all three if they are the same, however in situations where you are open from 12pm but your delivery service does not start to 4pm you would need a seperate time profile to specify that.

See the time profiles article for more information.

Company

Essentially all company fields must be completed:

1. Name
2. About
3. Email
4. Banner URL
5. Country
6. Currency
7. Slug - click here to learn more
8. Logo
9. Address

Branch

Essentially all branch fields must be completed:

1. Name
2. Opening Hours
3. About
4. Phone
5. Email (the contact at the branch for refunds and enquiries)
6. Slug - click here to learn more
7. Banner URL (upload a 1000x500px banner image to https://imgbb.com/ or similar)
8. FSA Rating ID (optional, see https://ratings.food.gov.uk/)
9. Country
10. Currency
11. Address

Ordering Settings

From the navigation under Ordering > Settings you can configure your online ordering settings. Most settings are fairly self explanitory - trickier ones are explained below:

Delivery and Collection settings explained:

• Delivery Product - used to charge customers for delivery matching up with a delivery area.
• Price Model - Can be used to offer different pricing for online vs instore, see price models.
• Buffer - The default amount of time needed to prepare an order, people cannot order sooner than this period.

General settings explained:

• Use Time Slots - With this setting enabled you can configure specific intervals at which people can order for. With this setting disabled you can accept orders from the POS or Order Terminal in store and choose at that point how long the order will take.
• Pre-Order Mode - see pre-order settings article for more info
• Menu Style - “Linear” suits a text based top-down menu, “Visual” suits a more graphical grid based menu
• Tender - select which tender will be used to record the online payment at the POS terminal

Menus

From the navigation under Ordering > Menus you can create menus from your existing products and organise them into groups for your online menu - learn more on the online menus article

Delivery Areas

From the navigation under Ordering > Delivery Areas you can draw your delivery areas onto a map based around your branch. Delivery areas use your delivery product from the Ordering Settings page along with the prices of that product to set against specific areas. Learn more about delivery areas